About etech
About etech
Blog Article
Etech is undoubtedly an omnichannel shopper engagement answers provider for a lot of the environment’s main and many revered manufacturers. The experience Etech has obtained throughout an array of enterprise verticals will allow us to consistently produce Extraordinary, particular client experiences.
Monitors queue spikes, breaks and aux usage of brokers. guaranteeing the queue is effectively-managed by relaying serious-time fears by the due date reporting to Supervisors/ground professionals on the floor.
requires and delivers messages or transfers calls to voice mail when acceptable staff are unavailable.
Be open up and aware of regular coaching, choose an Energetic purpose in efficiency arranging and goal setting.
talk to latest and possible shoppers using several different Laptop or computer and telecommunications technologies/application to present data and answer questions.
Leaders at Etech really should base all choices and behaviors about the character commitments even when it isn’t very easy to do.
put together report on gross sales activities - Sales Tracker Be open up and responsive to steady coaching, choose an active job in functionality setting up and aim setting.
buyer emphasis: Is dedicated to meeting the anticipations and requirements of inside and external shoppers.
realizing all the ins and outs of our solutions/expert services, down to the final detail, means you’ll have the capacity to offer your consumers with quite possibly the most in depth and effective solutions possible.
solutions incoming telephone calls, establishes objective of callers, and forwards calls to appropriate personnel or department.
From employees augmentation or little techniques upgrade assignments to complete turnkey automation design and style/Construct tasks, E Tech team has the correct persons, abilities, and field experience to provide to suit your needs.
choose responsibility and initiative to develop Main abilities and competencies by getting involved in every aspect of personal progress.
Supports other HR capabilities as desired i.e., performing drug here screens for candidates and assisting at the worker reception desk
Accountability: entire the duties assigned, carry out the obligations necessary from the situation and be existing for appropriate shifts in an effort to fulfill or additional the goals with the Group.
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